aCCEPTED INSURANCE PLANS

Tree of Life Mental Health and Wellness, LLC accepts most major insurance plans, including Medicaid and Medicare. We will help explain the details of what your individual plan covers and guide you every step of the way.

Don’t see your plan listed below?
Let us know! We can accept most plans and your plan may be covered under one of the insurance providers below. Insurance companies may vary in the services they cover; please check with your insurance company to confirm your outpatient psychiatric medication support and care will be covered. We are in network with the following insurers:

Please refer to your insurance benefit plan to determine if services are covered and identify any copays, deductibles, or co-insurances you may have. While we will verify your coverage and benefits prior to your first session with us, it is the responsibility of the client to verify coverage for each session.

You may be able to use your out-of-network (OON) insurance benefits.  You may elect to pay us directly and then submit to your insurance company for reimbursement.  Not all policies have OON coverage. Please check with your insurance company directly to determine applicable reimbursement.

When scheduling your first appointment: 

• Provide accurate and up-to-date insurance information. 
• If you have more than one insurance, please make sure to provide both.  Your insurance companies will need to coordinate your benefits (COB); please ensure you have informed your insurance companies of your full coverage as they may require patient confirmation.
• Provide a credit card on file (non-Medicaid clients only).  Please note that it is our policy to have a credit card on file prior to scheduling an appointment.

At your appointment: 

• Provide any updates to insurance information. 

After your appointment: 

• We will run your credit card on file for your co-payment. 
• If you cancelled with less than 24 hours notice or did not show for your appointment, we will run your card for the $50 late cancel/no-show fee (if you are not a Medicaid client).
• After your insurance company processes your claim, they will send an Explanation of Benefits (EOB) to us and you.  Upon receipt of the EOB, we will charge your credit card on file for any remaining client responsibility such as a deductible, co-insurance or non-covered service. 
• If there is any remaining balance, we will automatically run your card on file for the total balance of $100 or less. If the amount due is over $100 we will contact you prior to running your card.
• Unpaid balances of $100 or more may delay the ability to schedule future sessions.

Please note: we are not responsible for credit card declines or fees for non-sufficient funds.  Please ensure your credit card information is up to date at all times.  

Cancellation Policy:

It is our policy that if you do not show for a scheduled appointment, or if you cancel with less than 24 hours notice, you will be charged a $50 no show or late cancellation fee (if you are not a Medicaid client). This fee will be waived if you and the provider are able to reschedule within the same week.

Fees:

Additional fees may be charged (if you are not a Medicaid client) for record requests, letter writing, attendance at court proceedings, or any services provided outside of the office setting. Please request a copy of our Fee & Payment policy for more detailed information.